Support

How can we help?

Welcome to Triparo Support. Below you'll find answers to common questions and ways to reach us. We aim to respond within 24 hours.

Contact Us

• Email: For any questions, bug reports, or feature requests, contact us at triparotravel@outlook.com
• Response time: We aim to reply within 24 hours, Monday to Friday.

Frequently Asked Questions

Sharing & Collaboration

How do I share a trip with someone?

Open your trip, tap the share button, and enter their email address. They'll receive an invitation to join the trip as a collaborator.

Can collaborators edit the trip?

Yes — anyone you invite can add and edit itinerary items, flights, packing lists, and more.

Flights & Itinerary

How do I add a flight?

Go to the Flights tab, tap "Add flight", and enter your airline, flight number, airports, and times. Triparo will display it in your itinerary timeline automatically.

Can I export my itinerary to my phone's calendar?

Yes — open the itinerary page, tap the view selector, and choose "Add to Calendar" to download a .ics file that imports into Apple Calendar, Google Calendar, and more.

Destinations

How are destinations matched to flights?

Triparo automatically matches your flights to destinations by comparing airport cities to your destination cities, so each destination tab shows the right flights and itinerary items.

Account & Data

How do I delete my account?

You can delete your account and all associated trip data at any time from Profile → Settings. This permanently removes your trips, posts, documents and personal information from Triparo.

Privacy & Security

Is my travel data private?

Yes. Only you and the collaborators you explicitly invite can see your trip data. We do not sell your information. See our Privacy Policy for full details.

System Requirements

• iOS 16.0 or later
• Internet connection required for syncing and collaboration
• Location services optional (for nearby services and maps)

Legal

• Privacy Policy
• Terms of Service